Does TFMail provide sample newsletters?
Yes, but you are not limited to these. You can design your own or have a TFMail designer create one for you. When you create a newsletter, we give you the option to save it as a template. GM provides a growing range of templates for different audiences: press releases, invitations, product launches, newsletters, quotes, memos, letters, travelogues, announcements and a series of e-cards relating to holidays or religious holidays. To make sure your template appears with the TFMail templates, insert a _ (underscore) in front of the name, for instance, _mytemplate.

Can I add (Flash) animations to a newsletter?
Yes. The TFMail Editor enables you to place a range of visual objects, such as Flash files and animated GIFs, as well as the usual range of pictures.

What kind of universal settings can I get for my newsletters in TFMail?
Our Profile and Settings have a range of useful features, including "Create text version with HTML version", "Enable password on subscribe form for users with additional data", "Display 'Subscribe' link on all emails", "Display 'Forward to friend' link on all emails", and "Append the address (in Profile) to the footer of all emails sent out." (Obligatory, by the US CAN-SPAM act, for emails to US resident recipients) You can also set your date format and the Time Zone you operate in. You can even set the Start page for each section to save you time.

How do I know if e-mails that I sent out were actually opened?
TFMail provides statistics of sent newsletters and reports the percentage of e-mails opened per mailshot, how many were sent, how many website click-throughs were generated, and who clicked on what links and who actually opened the email. We even enable you to generate or export these addresses as a separate list so that you can target your users based on their click behavior.

Can I edit images when working in TFMail?
Yes. The TFMail Editor includes an image button on the toolbar similar to the picture icon in Microsoft Word. A popup window appears with the attributes and current settings of your picture. It contains a list of pictures in your pictures folder, with a preview of the image you selected showing in the left-hand pane. It tells you the Image Source (the URL path to the image in your TFMail folder), the alternative text (text that appears you move the mouse over an image in your newsletter), as well as Height, Width, Alignment (the abs in absBottom stands for absolute), Image Border (thickness of the rule used as a border) and Vertical Spacing. You can change any of these attributes to change the way the image is presented. The image popup window includes other features, such as the functionality to upload images from your hard drive and insert them into your newsletter, or to insert pictures straight from your TFMail image folder.

Can I import HTML files into TFMail?
Yes. You can import HTML Web pages from your computer into your TFMail account. When you upload the HTML file's images to your TFMail images folder, your TFMail newsletter will automatically insert the correct path in the code to the images you have uploaded. You can also import an HTML Web page from another URL.

Do you cater for power users?
TFMail has a Basic Mode and an Enhanced Mode, which offers advanced functionality around the management of your newsletters, mailing lists, subscriber data, subscription methodology and more. The power of TFMail lies in the flexibility of the product. You can design your own subscriber forms and select - even customize - the type of data you wish to collect from subscribers to your mailing list. In the TFMail Editor, power users often prefer to cut and paste their own HTML code into a newsletter, especially when working with embedded Flash files and other objects. The HTML View takes you right into the code, where you can, for instance, use CTRL F to find the tag you wish to work on. Most Windows shortcut keys work in TFMail.

Can I have my own branding at the footer of my e-mails?
Yes. Get the TFMail footers removed or replaced with your own branding for a one-time fee of US$250. Please contact us if you’re interested in this option. The branding effect of the TFMail footers allows us to minimize our advertising spend and therefore maintain our low price structure.

Can I create templates in TFMail?
Yes. You can save your newsletters as templates for use later, along with the variety of pre-designed TFMail templates. GM provides a growing range of templates for different audiences: press releases, invitations, product launches, newsletters, quotes, memos, letters, travelogues, announcements and a series of e-cards relating to holidays or religious holidays. You can also create newsletters based on other newsletters, which is useful when you want your newsletter to comprise other pages with the same look and feel. It's easy to cross-link to these pages. For customers who need help in designing templates, a TFMail designer can create one for you.

Can I create newsletters that link to other pages in TFMail?
Yes. Because you can use a newsletter as a template, you can repeat the look and feel to create 'pages' of a newsletter, and cross-link to them from your main page.

How does TFMail manage images?
You can upload and insert images from your computer hard drive into your TFMail newsletter, or use images that are elsewhere on the Web. TFMail stores your images in a folder for convenient access at any time. TFMail enables you to either upload images straight into your pictures folder to be inserted into a newsletter later, or you can upload and insert an image at the same time while working in the TFMail Editor.

Can I add attachments to my email newsletters?
Yes - a download link to the file from your email will be almost the same thing as an attachment. It is also much more likely to get through corporate firewalls. In the editor position your cursor and then choose the Internal Link button (next to the table symbol). Upload your attachment to the Pictures folder - now select it in the list by clicking the 'Select'. Enter your link text (e.g. Download it here) and click OK.